Tuesday, October 20, 2009

VA to call students to discuss GI Bill, timeshare opportunities in Florida

The VA will be conducting a special telephone outreach this week to students enrolled in the Post 9/11 GI Bill. The staff will be ready to answer questions you may have, the most pressing likely being, "Where my money?" But wait, there's more! The full release:

Representatives of the Department of Veterans Affairs (VA) will be telephoning Veterans across the country to explain their education benefits under the new Post-9/11 GI Bill and ensure beneficiaries are able to receive payments due them.

“The Post-9/11 GI Bill is one of our highest priorities,” said Secretary of Veterans Affairs Eric K. Shinseki. “Instead of making people wait to hear from us, we’re reaching out to Veterans, so they can get the money they need to stay in school.

”The Department is conducting this outreach as part of VA’s ongoing efforts to ensure delivery of this historic, earned benefit for our Nation’s Veterans. VA is ensuring the large number of Veterans who are attending classes during the fall 2009 semester have received the education benefits they have earned. The calls are scheduled to go to Veterans who have applied for benefits under the new educational assistance program. Those who registered for advanced payments will be called as well, to ensure they received their benefits.

To protect the personal identity of Veterans, VA representatives will not ask for any personal information. Information such as birthdates, bank account or social security numbers will not be requested.

“Our procedures and policies to provide advanced payments remain in effect,” Shinseki said. “Meanwhile, we’re completing the on-time development of our automated processing system that will ensure timely delivery of checks in the future.”


I hope the VA reveals its goals for this mass outreach. Will they be flagging cases to resolve specific issues? I imagine it's more like, "On a scale of 1 to 10, please identify the level of blinding rage we've caused you."

If you get a call from the VA this week, please let me know the questions asked and and if any issues were resolved.

5 comments:

lorraine said...

Alex: from what I have read on the blogs of my guys that are back: some have dropped out because of 0 money from the VA and some are glad they stayed with the old GI bill and some are lucky that they had jobs or parents to foot the bill until the VA came through. The blinding rage is 10+++++ for all of them. I hope they are home when the VA calls and not at BurgerKind asking: "do you want fries with that?" love and thanks for all that you do, Lorraine

CI-Roller Dude said...

On a scale of 1 to 10, I think I was at about 75 when I used the GI bill to go to kollege many years ago....
I wish I could have warned you new guys..."History does in fact repeat it's self"

Pattie Matheson said...

humm....
Shinseki.......

Would that be General Shinseki, formerly of the USArmy? The one forced out after the Abu Graib fiasco?
~P~

Alex Horton said...

Pattie,

I'm not sure who you're thinking of. Shinseki resigned shortly after "Mission Accomplished," well before Abu Ghraib.

Pattie Matheson said...

Well now I'm not sure either - lucky me, I can call it a senior moment ;) But who the heck am I thinking of?

Who was the guy called in to work on the Abu Ghraib mess, had been at Gitmo....??